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PostPosted: Wed Apr 18, 2012 3:51 pm 
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Hi, welcome to the Trials Evo issue thread. Please report all the technical issues you find in the game on this thread. Before reporting an issue, please check this post to see if your issue has already been posted, or if a a workaround has been posted.

By keeping all Issues on this thread, our dev team can more easily identify and track all issues, and ensure that no issue goes unnoticed in the forums. We will also be merging other threads reporting issues into this thread.

We are currently working on a title update to solve many of these issues. Thank you for your patience!


=================
List of known issues
=================


1. MULTIPLAYER LEADER BOARD SCORING AND PROGRESS TRACKING
- Occasionally multiplayer game sessions are not properly recorded on the multiplayer leaderboards
- Because of this issue, online statistics (played matches, wins/losses, experience points and user level) do not always update properly, and progress might be lost (reset back to old state)
- This issue does not affect single player leaderboards or user created track leaderboards. Only multiplayer is affected.
- This issue doesn't affect all players. If you are affected, you can still practice multiplayer, but your score might not be updated before we get a title update out.
- We are currently working on a fix for this issue.

2. MULTIPLAYER "UNDEFINED TRACK" ERROR MESSAGE
- Occasionally "UNDEFINED TRACK" error is shown in multiplayer track voting screen. When this happens, the game is cancelled and players must search for a new game.
- We know the cause and the issue will be fixed in the forthcoming update.

3. SKILL GAME EXPLOITS
- Unfortunately there are some exploits in two of the skill games (Ball of Steel and Icarus Factor) that are resulting in unnaturally high Leaderboards positions.
- We are aware of these issues and are working on a fix as soon as possible, likely in the first title update.

4. FIRST DAY LEARDERBOARD SERVER CRASH
- Trials Evolution broke all time XBLA records for first day sales. Unfortunately this also meant that the Microsoft Xbox Live leaderboard server crashed (load was too heavy).
- Some records made in first day were lost. Also some scores in global leaderboard were duplicated (server synchronization issue during crash) giving some players extra points for global leaderboards.
- UPDATE: We have worked with Microsoft to fix the career global ranking leaderboard. All global leaderboard scores have now been recalculated (fixed). Please report any new gliched (and/or cheated) scores to us, so we can keep the leaderboard clean in the future as well!

5. TRACK CENTRAL RATINGS ISSUE
- Tracks with only 1 or 2 5-star ratings float to the top, as explained in this thread, while tracks with many more votes drop out of the top 50 list.
- Please remember to vote all the tracks you play. If you find a bad track in the top 50 list, just give it a 1 star score, and it should drop out of the list. If we have enough players doing this, the top list should stay pretty clean until the rating system is fixed properly.
- UPDATE: We have worked closely with Microsoft to employ a Track Central fix addressing an issue affecting user-rating balance for Player-created tracks. Now the rating scheme better takes into account the number of votes given and therefore those tracks with lots of excellent ratings given will appear higher than those with only a few. We’ll continue to work on this and other issues. Thank you for your patience, please help us by continuing to report issues on the KNOWN ISSUES thread, and have fun!

6. MY TRACK CRASHES WHEN FINISHING/PASSING A CP
- Tracks with over 22 checkpoints (including start and finish checkpoints) will crash the game. Remove checkpoints from your track to resolve the issue.
- The forthcoming patch will fix this issue.

7. RANDOM CONSOLE FREEZES
- Some players have reported random console freezes when playing the game, especially in the online multiplayer game mode.
- The patch will contain several multiplayer fixes, and we hope that these fixes will solve most of the console freeze issues.
- To report new freezes, please use this thread: viewtopic.php?f=84&t=8823


We are sorry about the difficulties, and are working hard to fix them as soon as possible.


===========================
FREQUENTLY ASKED QUESTIONS
===========================


Q: I don't see any user-created content in Track Central!?!?
A: You might have set your user content privilege to friends only. This limits your search options considerably. Adjust your settings in the Xbox Dashboard.

Q: It says I have a low NAT rating and I can never connect to a multiplayer game?
A: Hit the right bumper on the multiplayer game type selection screen and move the Player Skill and Latency Tolerance sliders to the left on the "Public Matchmaking Settings" screen.

Q: I don't like the music. I want my own music. Why no music player?
A: There's no need for a music player, this is a feature built into your Xbox. You can either rip CDs to your Xbox or stream music from a PC to your Xbox.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 4:07 pm 
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Xbox 360 Live XmikedigitalX
The game is incredible, guys. Fantastic work. I don't know if this is a server issue, but one time I was loading up a multiplayer match and the two levels I could pick from were both "Untitled (1)" and when the game was going to launch, it said that something was corrupt. Nothing like the file, maybe the match data.

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 Post subject: Bug on dutch Version?
PostPosted: Wed Apr 18, 2012 5:10 pm 
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Hi,

When i completed a level. it would say. je hebt nog x medailles nodig om de volgende gebeurtenis vrij te spelen.

But when i played it. it said: Je hebt nog 3 edailles nodig om de volgende gebeurtenis vrij te spelen.

You guys maybe forget a m in the word medaille

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 5:16 pm 
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Another issue has come back from the dead. Sometimes when viewing replays of others (even if you are viewing a replay with no faults) it shows the rider failing and does not reset to the previous checkpoint as normal to allow you to watch them try again and carry on.

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PostPosted: Wed Apr 18, 2012 5:35 pm 
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Finding matches? I've only played one online, and I only found one person. It seems like there would be a ton of people playing. My NAT is open. I guess I'll play single player in the meantime.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 5:43 pm 
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Xbox 360 Live Theticalshelf
I've got an other issue with multiplayer aswell

When voting for the tracks, and the votes are the same (2-2 for example, on supercross), then i get 2 undefined tracks. If the game wants the start, it stops it and says the game settings are damaged, you return to multiplayer menu (roughly translated, as my game is dutch)

EDIT: It happend even before voting.

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PostPosted: Wed Apr 18, 2012 5:49 pm 
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Xbox 360 Live Theticalshelf
Yeah i got the same problem. Just keep reloading for now :/

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PostPosted: Wed Apr 18, 2012 6:11 pm 
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I played single player for about an hour this morning. I was really disappointed when I went over to multiplayer and had trouble finding a match. Gave up after about 5 minutes. Hopefully it's just a launch issue that will be resolved quickly. Might be heavy server load or something.

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PostPosted: Wed Apr 18, 2012 6:19 pm 
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Location: Helsinki, Finland
just tested.. waited 30 sec and match started. There are lot of players.. so maybe that causes some problems. Works now.. playing atm :)

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PostPosted: Wed Apr 18, 2012 6:29 pm 
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Im in love with mp racing. Matchmakin takes a bit while tho. Might help if you cancel then restart.

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PostPosted: Wed Apr 18, 2012 6:33 pm 
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ANBA wrote:
just tested.. waited 30 sec and match started. There are lot of players.. so maybe that causes some problems. Works now.. playing atm :)
Just found a quick match. Yay!!!

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 6:45 pm 
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Unable to change/disable HUD in single player. Will devs address this issue?

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PostPosted: Wed Apr 18, 2012 6:52 pm 
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My friend and i downloaded multiplayer user maps (more specifically red lynx's "foosball") and it says on the description 2-4 players. When we try to host n play the maps it does not appear under the download list regardless of online or local mode. Is this intended? cause if it is i just trashed $25 down the rubbish bin.

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PostPosted: Wed Apr 18, 2012 6:58 pm 
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Foosball (and the other mini-games) are Skill Games and cannot be played in local or online multiplayer lobbies. You just need to load it from your Downloaded Tracks menu and plug in 2 controllers for 2 players locally. When the game starts it will prompt you to select how many players.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 7:32 pm 
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Balls of steel skillgame bug founded. look at me on the leaderboard lol...

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 8:29 pm 
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Xbox 360 Live iAnjunabeats
I can't download any "track central" tracks, it always says none found... :(

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 8:58 pm 
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yeah i cant download any tracks from track central.
when i click on "get tracks" it takes me to the search screen as opposed to the screen consisting of "redlynx favourites" and "most downloaded" etc etc..
and then if i search, it says it cant find any tracks..
any idea how to fix this?

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 9:36 pm 
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How is the multi ldrbrds messing up? seems fine to me.

Also Track Central is fine for me, got all the RL picks.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 9:39 pm 
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jhitman wrote:
Unable to change/disable HUD in single player. Will devs address this issue?


Nevermind this. Had to beat tracks first for it to take effect.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 10:01 pm 
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Xbox 360 Live Jorm4
Track central issues might be related to your profiles priviliges. If you have restricted your user content priviliges to friends only, you might not see anything in the track central.

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 10:24 pm 
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Jorma wrote:
Track central issues might be related to your profiles priviliges. If you have restricted your user content priviliges to friends only, you might not see anything in the track central.



Thank you...........problem solved! :dance:

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 10:35 pm 
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is it just me or does it seem to take a terribly long time to find a race in multiplayer?

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 10:43 pm 
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FastNOC wrote:
is it just me or does it seem to take a terribly long time to find a race in multiplayer?


Yes it can take a while...

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 11:06 pm 
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Xbox 360 Live Theticalshelf
Theticalshelf wrote:
I've got an other issue with multiplayer aswell

When voting for the tracks, and the votes are the same (2-2 for example, on supercross), then i get 2 undefined tracks. If the game wants the start, it stops it and says the game settings are damaged, you return to multiplayer menu (roughly translated, as my game is dutch)

EDIT: It happend even before voting.


This seem to be fixed for my now for some reason. Weird :P

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PostPosted: Wed Apr 18, 2012 11:10 pm 
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Xbox 360 Live Theticalshelf
Huskies101 wrote:
My friend and i downloaded multiplayer user maps (more specifically red lynx's "foosball") and it says on the description 2-4 players. When we try to host n play the maps it does not appear under the download list regardless of online or local mode. Is this intended? cause if it is i just trashed $25 down the rubbish bin.


So your saying you just downloaded Trials Evolution for the Foosball Skillgame?

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 Post subject: Re: Known Issues
PostPosted: Wed Apr 18, 2012 11:23 pm 
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I've found a Bug in the Licence Tests

If you cant do any of Tests or stuck on a certian checkpoint, its very simple to skip them.

As you come to the first check point in any Licence Test.. instructions will come up on how to it , click ok..
now click on the right button/basher this will bring up the instructions again, click ok and it will skip to the next check point, keep doing this until you reach the very last checkpoint in each licence this the only 1 you really gota complete to unlock them.

Maybe its suppose to skip them if so, its not really a challenge at all is it?

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 Post subject: Xbox freezes Pro Editor
PostPosted: Thu Apr 19, 2012 12:02 am 
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Xbox 360 Live Theticalshelf
Hey, i found a new problem this time, and it seems to happen each time i do the same at the exact same area.

When i remove a large area of buildings that are already placed there, the xbox freezes, without recovering from it. (holden LB and wait till all to glow then select all, delete)
The area there is called "The Sawmill" (near the 2 lakes near eachother on the middle-east side). :cry:

What could be the problem? :/

- Theticalshelf

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 Post subject: server issues
PostPosted: Thu Apr 19, 2012 12:08 am 
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i downloaded all the tracks from track central and they worked this morning now it says my save is corrupt and track central is not working. help please! :cry:

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 Post subject: Re: server issues
PostPosted: Thu Apr 19, 2012 12:12 am 
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Xbox 360 Live Euphoric Fusion
Also the leaderboards are slooooow! Must be getting hammered.

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 Post subject: Re: server issues
PostPosted: Thu Apr 19, 2012 12:13 am 
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Xbox 360 Live T4K Shadow
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This happened with Trials HD's DLC, I guess we gotta stick it out over the next couple of days.

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